Customers say
Contracts that renew by themselves
Customers mention automatic 12-month renewals and long notice periods.
How Deestro works
No contract and no minimum term. Cancel any time.
A simpler alternative to Birdeye, Podium and Weave
For small businesses in Australia. The same few problems come up in other people's reviews of big review software. Here is what they are, and how Deestro works.
Updated 8 November 2026. Deestro is a competitor of these companies, so check anything that matters to you with them directly. Complaints are from public reviews on Capterra, TrustRadius, ProductReview.com.au and Google Play: see the sources.
Customers say
Being billed after cancelling
Some customers say charges continued after they asked to cancel.
How Deestro works
Cancel yourself, any time. Read the terms before you start. After the first payment there is a 30-day refund.
Customers say
Prices that are hard to find
Many platforms ask you to request a quote, and some charge per location.
How Deestro works
Public prices in Australian dollars: A$98, A$197 and A$395 a month. No setup fee. Two months free if you pay yearly.
Customers say
Too many features
Some customers say the software is overwhelming when all you want is more reviews.
How Deestro works
Three plans built around one job: asking happy customers for Google reviews and helping you answer them. Setup takes under 5 minutes.
Customers say
No way to try it first
Some tools need a call or a sales process before you see the product.
How Deestro works
14 days free, and nothing is charged if you cancel during the trial.
Customers say
Not sure who is behind it
Large vendors can feel distant when something goes wrong.
How Deestro works
A small team. You can message us on WhatsApp or email, and we answer ourselves.
Honest about the limits
What we cannot promise
Support quality, how well a tool connects to your booking system and how often it asks the same customer twice are complaints about every vendor, including small ones. We will not say we are better at those. Ask us what you would ask anyone: how fast do you answer, what does it connect to, how do you avoid repeat requests. Our seven questions work for any vendor.
Who Deestro is for
- One business or a few locations in Australia that wants more Google reviews
- Owners who want to see the price before talking to a salesperson
- Clinics, trades, cafes, salons and similar local businesses (all industries)
If you run dozens of locations and need advanced reporting, a larger platform may suit you better.
A real result
A dental clinic in Baulkham Hills had 53 Google reviews from its first 10 years. Since we took over in January 2025 it has grown to 665 reviews from real patients.
Questions
Is there a simpler alternative to Birdeye, Podium or Weave for a small business?
Deestro is a review management service built for single-location Australian businesses. Plans are public in Australian dollars (A$98, A$197 and A$395 a month), there is no contract and no setup fee, and you can cancel any time.
Do I have to sign a contract with Deestro?
No. There is no contract, no minimum term and no setup fee. If you pay yearly you get two months free, and you can still cancel any time.
How much does Deestro cost compared with big review platforms?
Deestro prices are listed on the pricing page: Starter A$98, Growth A$197 and Scale A$395 a month. Many larger platforms ask you to request a quote, so compare the full price including setup, add-ons and the length of the contract.
Can I try Deestro before paying?
Yes. There is a 14-day free trial and nothing is charged if you cancel during it. After the first payment there is a 30-day refund.
Will Deestro only show my happy reviews?
No. The public Google review link is always shown to every customer. Private feedback is an extra that only you see.
Is Deestro better than Birdeye, Podium or Weave?
We cannot say that. Those are bigger products with more features for multi-location businesses. Deestro is smaller and simpler and aimed at one business that wants more Google reviews without a long contract. Compare using the questions on this page.
Try it and see
14 days free. Nothing is charged if you cancel during the trial.