Review management for hair salons and barbers

How it works in a salon

The best time to ask is at the mirror, when the client likes what they see.

Ask at the mirror

A QR code at the chair or on the receipt takes a client straight to your review page. You can also send a request by WhatsApp or email.

Every review answered

The system drafts a reply in your voice. On Starter you approve it. On Growth it is published for you.

Know your stars

On Scale, a staff leaderboard shows which stylists get mentioned most, and video testimonials let clients speak for you.

A review QR for every barber and stylist

Each team member gets their own QR code. You see who earns the most reviews and who needs a nudge.

A personal QR on the chair, mirror or card
See reviews by team member (staff leaderboard on Scale)
Show the best reviews on your own website with a widget (Scale)

Example

Reviews this month, by barber

Luca

Sam

Jordan

Mia

Each person has their own review QR code.

The review sites that matter for hair salons and barbers

Reviews from all of these land in one inbox, and you answer them from one place.

Google

Facebook

Instagram

FFresha

BBooksy

Yelp

And more than 10 other review sites.

What hair salons and barbers get with Deestro

Every plan includes the basics. Growth adds automatic replies and a monthly report. Scale adds weekly articles, posting and more locations.

Review requests by email, WhatsApp and QR code
Private feedback as an option, next to your public review link
Reply suggestions written for you to send
Replies published automatically (Growth)
Posts written for you, ready to publish (Growth)
A monthly report on what changed (Growth)
A weekly article that helps AI search find you (Scale)
Staff leaderboard and video testimonials (Scale)

Example

Sample customer★★★★★

Friendly team and no waiting. I would happily come back and I am telling my family.

Reply from Your Business · drafted for you

Thank you, we are so glad you had a good visit. We look forward to seeing you again.

Approve

Questions hair salons and barbers ask us

Can I see which stylist gets the reviews?

Yes. The staff leaderboard on the Scale plan shows reviews by team member, and each person can have their own private QR code.

What if a client is unhappy with a cut?

It happens. That is why private feedback is an extra option that only you see, so you can put it right. Nobody can stop an unhappy customer from writing on Google, that is their right by law, and the public review link is always shown next to the private one.

Do I need to ask clients myself?

No. The QR code and the messages do the asking.

Is there a contract?

No. You pay monthly and can cancel at any time.

How long does setup take?

Under 5 minutes. After you sign up, you connect your Google profile or another integration and you can start using the software straight away. If you need a hand, use the contact button and we will help you connect. We never do anything without you.

Can I run more than one location?

Yes. Starter covers one location, Growth up to 3 and Scale 5 or more. Need more or a custom setup? Ask us.

Fill your chairs with people who found you on Google