Review management for beauty salons and spas

How it works for a salon or spa

Your team is with clients all day. Deestro asks for the review and answers it for you.

Ask after the appointment

Send a request by WhatsApp or email, or show a QR code at the front desk, so the client reaches your review page in one tap.

Every review gets an answer

Replies are drafted in your voice. You approve them on Starter, or let them publish automatically on Growth.

Great reviews become posts

Your best reviews become posts for Instagram, Facebook and TikTok, and articles that help AI search describe your salon.

A review QR for every therapist

Each therapist gets a personal QR code, so you see who clients love and can celebrate it.

A personal QR on the treatment room card
Staff leaderboard (Scale)
Replies in your voice, ready to approve

Example

Reviews this month, by therapist

Mia

Zoe

Ella

Ruby

Each person has their own review QR code.

The review sites that matter for beauty salons and spas

Reviews from all of these land in one inbox, and you answer them from one place.

Google

Facebook

Instagram

FFresha

TTreatwell

Yelp

And more than 10 other review sites.

What beauty salons and spas get with Deestro

Every plan includes the basics. Growth adds automatic replies and a monthly report. Scale adds weekly articles, posting and more locations.

Review requests by email, WhatsApp and QR code
Private feedback as an option, next to your public review link
Reply suggestions written for you to send
Replies published automatically (Growth)
Posts written for you, ready to publish (Growth)
A monthly report on what changed (Growth)
A weekly article that helps AI search find you (Scale)
Staff leaderboard and video testimonials (Scale)

Example

Sample customer★★★★★

Friendly team and no waiting. I would happily come back and I am telling my family.

Reply from Your Business · drafted for you

Thank you, we are so glad you had a good visit. We look forward to seeing you again.

Approve

Questions beauty salons and spas ask us

What if a client was not happy with a treatment?

It happens. That is why private feedback is an extra option that only you see, so you can put it right. Nobody can stop an unhappy customer from writing on Google, that is their right by law, and the public review link is always shown next to the private one.

Does it work with Instagram?

Yes. On Scale we publish posts to Instagram, Facebook and TikTok for you. On Growth we write the posts for you to publish.

Do my staff need training?

No. They point to the QR code and everything else happens in the platform. If you want training, we can provide it free of charge.

Is there a contract?

No. You pay monthly and can cancel at any time.

How long does setup take?

Under 5 minutes. After you sign up, you connect your Google profile or another integration and you can start using the software straight away. If you need a hand, use the contact button and we will help you connect. We never do anything without you.

Can I run more than one location?

Yes. Starter covers one location, Growth up to 3 and Scale 5 or more. Need more or a custom setup? Ask us.

Fill your appointment book from Google and AI search