Pet owners read reviews carefully before they pick a vet. Deestro asks happy clients for a review after every visit and drafts a kind reply to each one.
Vet visits are emotional. Replies need care, so you stay in charge of every one.
A message by WhatsApp or email, or a QR code at reception, takes the owner to your review page.
Each reply is drafted in your voice and waits for your approval on Starter, so nothing goes out that you have not read.
Owners with a concern can write to you privately, so hard conversations stay between you.
Owners are asked while the visit is fresh, by WhatsApp or email or with a card at reception.
Reviews from all of these land in one inbox, and you answer them from one place.
Facebook
Yelp
TrustpilotAnd more than 10 other review sites.
Every plan includes the basics. Growth adds automatic replies and a monthly report. Scale adds weekly articles, posting and more locations.
Friendly team and no waiting. I would happily come back and I am telling my family.
Thank you, we are so glad you had a good visit. We look forward to seeing you again.
ApproveYes. Replies are written in your tone of voice and you approve each one before it goes out. On Growth you can also let them go out on their own.
It happens. That is why private feedback is an extra option that only you see, so you can put it right. Nobody can stop an unhappy customer from writing on Google, that is their right by law, and the public review link is always shown next to the private one. For public reviews you decide what is said.
No. It sends the review requests and keeps your profile active, and your team stays in charge.
No. You pay monthly and can cancel at any time.
Under 5 minutes. After you sign up, you connect your Google profile or another integration and you can start using the software straight away. If you need a hand, use the contact button and we will help you connect. We never do anything without you.
Yes. Starter covers one location, Growth up to 3 and Scale 5 or more. Need more or a custom setup? Ask us.
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