Review management for gyms and fitness studios

How it works in a gym

Members who love your classes rarely think to say so online. A simple request changes that.

Ask after a class

A QR code at the front desk, or a WhatsApp or email message after a session, takes a member to your review page.

Every review answered

Replies are drafted in your voice. You approve them, or let them publish on their own on Growth.

Proof that keeps coming

Your best reviews turn into posts for Instagram, Facebook and TikTok, so new members see real voices.

Reviews by trainer and by class

Give every trainer their own review QR code and see who members rave about.

A personal QR for each trainer or class
Staff leaderboard (Scale)
Video testimonials from members (Scale)

Example

Reviews this month, by trainer

Chris

Ava

Noah

Zoe

Each person has their own review QR code.

The review sites that matter for gyms and fitness studios

Reviews from all of these land in one inbox, and you answer them from one place.

Google

Facebook

Instagram

Yelp

Trustpilot

And more than 10 other review sites.

What gyms and fitness studios get with Deestro

Every plan includes the basics. Growth adds automatic replies and a monthly report. Scale adds weekly articles, posting and more locations.

Review requests by email, WhatsApp and QR code
Private feedback as an option, next to your public review link
Reply suggestions written for you to send
Replies published automatically (Growth)
Posts written for you, ready to publish (Growth)
A monthly report on what changed (Growth)
A weekly article that helps AI search find you (Scale)
Staff leaderboard and video testimonials (Scale)

Example

Sample customer★★★★★

Friendly team and no waiting. I would happily come back and I am telling my family.

Reply from Your Business · drafted for you

Thank you, we are so glad you had a good visit. We look forward to seeing you again.

Approve

Questions gyms and fitness studios ask us

Does it work for more than one gym?

Starter covers one location, Growth up to 3 and Scale 5 or more. Need more or a custom setup? Ask us.

Can staff be recognised?

Yes. The staff leaderboard on the Scale plan shows reviews by team member, and each person can have their own private QR code.

What about a member who is unhappy?

It happens. That is why private feedback is an extra option that only you see, so you can put it right. Nobody can stop an unhappy customer from writing on Google, that is their right by law, and the public review link is always shown next to the private one.

Is there a contract?

No. You pay monthly and can cancel at any time.

How long does setup take?

Under 5 minutes. After you sign up, you connect your Google profile or another integration and you can start using the software straight away. If you need a hand, use the contact button and we will help you connect. We never do anything without you.

Can I run more than one location?

Yes. Starter covers one location, Growth up to 3 and Scale 5 or more. Need more or a custom setup? Ask us.

Be the gym new members find first